Cyber Scam Sales Training Test

Employee Test

Cyber Scam Sales Training Test

Welcome to Cyber Scam Sales Training Test. Please attend the quiz in a quite place and with a stable internet connection. An use of unauthorized medium or any unfairness will violate the exam policy.

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Category: Cyber scam Sales training

1 What is the main way to generate cryptocurrency?

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Category: Cyber scam Sales training

2. In which form crypto scam may not come?

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Category: Cyber scam Sales training

3. What is called the first offering a particular cryptocurrency for sale?

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Category: Cyber scam Sales training

4. Which is not included in our crypto scam service?

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Category: Cyber scam Sales training

5. Which of the following includes in market manipulation?

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Category: Cyber scam Sales training

6. What is the way of exchanging crypto to make profits?

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Category: Cyber scam Sales training

7. What is the first attempt to recover the fund?

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Category: Cyber scam Sales training

8. By which technology cryptocurrency is built?

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Category: Cyber scam Sales training

9. Who examined exchanges and funds investigating in cryptocurrencies?

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Category: Cyber scam Sales training

10. How financial crimes can be happen in crypto scam?

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Category: Cyber scam Sales training

11. When owner of a stock try to drive the price up before selling of their holdings at an artificial peak is called_____?

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Category: Cyber scam Sales training

12. What does P2P stands for?

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Category: Cyber scam Sales training

13. What makes cryptocurrency secure?

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Category: Cyber scam Sales training

14. Where can you buy cryptocurrency?

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Category: Cyber scam Sales training

15. Where do you store cryptocurrency?

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Category: Cyber scam Sales training

16. What is a node?

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Category: Cyber scam Sales training

17. Where is the LEAST SAFE place to keep your cryptocurrency?

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Category: Cyber scam Sales training

18. What is a miner?

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Category: Cyber scam Sales training

19. What are the different types of tokens?

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Category: Cyber scam Sales training

20. What is the term for when a blockchain splits?

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Category: Cyber scam Sales training

21. What is cryptocurrency?

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Category: Cyber scam Sales training

22. How TechForing investigate crypto scam?

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Category: Cyber scam Sales training

23. What is the current psychology of a customer?

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Category: Cyber scam Sales training

24. What is our negotiation starting point if client’s lost amount is $ 10k to $ 50k?

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Category: Cyber scam Sales training

25. Which is the minimum offer if a client lost $ 100k to 500k?

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Category: Cyber scam Sales training

26. What are the strategic tips to hire a client?

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Category: Cyber scam Sales training

27. What should be the first impression on the call?

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Category: Cyber scam Sales training

28. How will you build trust if a client thought you are also a scammer?

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Category: Cyber scam Sales training

29. How long it will take to recover any fund?

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Category: Cyber scam Sales training

30. If crypto sent to wrong address, how can you retrieve the fund back?

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Customer Support – Video Quiz

Employee Test

Customer Support - Video Quiz

Welcome to Customer Support Video Quiz Test. Please attend the quiz in a quite place and with a stable internet connection. An use of unauthorized medium or any unfairness will violate the exam policy.

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Category: Customer Support - Video Quiz

1.  First step during a call center training-

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Category: Customer Support - Video Quiz

2. Mistakes to avoid during a call center training-

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Category: Customer Support - Video Quiz

3. When handling an angry customer

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Category: Customer Support - Video Quiz

4. How should you respond to customer complaints when you or your company is not responsible?

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Category: Customer Support - Video Quiz

5. If you or your company is responsible for any of the customer complaints-

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Category: Customer Support - Video Quiz

6. When apologizing to a customer complaint-

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Category: Customer Support - Video Quiz

7. What is the main reason for customer dissatisfaction?

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Category: Customer Support - Video Quiz

8. If a coworker is responsible for any customer complaint-

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Category: Customer Support - Video Quiz

9. If a customer wants to leave the company's services-

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Category: Customer Support - Video Quiz

10. At the end of every conversation with a customer-

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Category: Customer Support - Video Quiz

11.  A good practice of handling customer complaints-

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Category: Customer Support - Video Quiz

12. What key talents are necessary to succeed in the field of customer service?

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Category: Customer Support - Video Quiz

13. When responding to a customer complaint-

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Category: Customer Support - Video Quiz

14. After solving a customer complaint-

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Category: Customer Support - Video Quiz

15. During a customer service call-

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Category: Customer Support - Video Quiz

16. When a customer calls the service department, a good opportunity should be-

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Category: Customer Support - Video Quiz

17. What type of tone should be used during a customer service call?

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Category: Customer Support - Video Quiz

18. A customer experience is-

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Category: Customer Support - Video Quiz

19. During a conversation a customers wants-

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Category: Customer Support - Video Quiz

20. The first response to a customer should be-

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Category: Customer Support - Video Quiz

21. The greeting during a customer service should be-

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Category: Customer Support - Video Quiz

22. After an authentic greeting it is wise to-

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Category: Customer Support - Video Quiz

23. How should you acknowledge a customer's complaint?

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Category: Customer Support - Video Quiz

24. To build good relationship with the customer-

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Category: Customer Support - Video Quiz

25. Customer experience is all about-

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Category: Customer Support - Video Quiz

26. After appreciating a customers complaint-

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Category: Customer Support - Video Quiz

27. How to follow up all customers?

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Category: Customer Support - Video Quiz

28. After hearing all the complaints from the customer-

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Category: Customer Support - Video Quiz

29. While solving the complaint of a customer-

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Category: Customer Support - Video Quiz

30. A web chat response with a customer should be started with-

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Category: Customer Support - Video Quiz

31. Good way of handling web chat responses-

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Category: Customer Support - Video Quiz

32. A live chat customer service response can be-

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Category: Customer Support - Video Quiz

33. A canned response can also be used for-

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Category: Customer Support - Video Quiz

34. Benefits of canned responses-

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Category: Customer Support - Video Quiz

35. During a live chat session with a customer-

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Category: Customer Support - Video Quiz

36. A good way to save time during a live chat session-

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Category: Customer Support - Video Quiz

37. To solve a customer's complaint questions should be-

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Category: Customer Support - Video Quiz

38. How can customers be assured of your existence?

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Category: Customer Support - Video Quiz

39. What will you do in case of a customer thinking about their privacy invasion after an automated web chat pop up?

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Category: Customer Support - Video Quiz

40. How to refocus the reason for customers on visiting the site?

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General Topics Test

TechForing HR, EA, NDA, NCA & Culture Test

General Topics Test

Welcome to General Topics Test. Please attend the quiz in a quite place and with a stable internet connection. An use of unauthorized medium or any unfairness will violate the exam policy.

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Category: General Topics Test

 1. What platform Techforing uses for project management?

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Category: General Topics Test

2. A task on asana should be updated or shared only through-

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Category: General Topics Test

3.  Who can create new projects?

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Category: General Topics Test

4.  Always be notified of a tasks-

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Category: General Topics Test

 5. What else can be used to create projects on asana-

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Category: General Topics Test

6.  Steps to track assigned projects-

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Category: General Topics Test

7.  How do you acknowledge feedback from the supervisor or admin?

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Category: General Topics Test

8.  How to identify the priorities of a task?

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Category: General Topics Test

9.  A red colored project means-

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Category: General Topics Test

10. If a project has green color then it means-

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Category: General Topics Test

 11. What type of communication happens through channels?

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Category: General Topics Test

12. What is the official language that communicates only in the channels?

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Category: General Topics Test

13.  How do you play your roles in different channels?

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Category: General Topics Test

14.  In which channel a team meeting or one-to-one meeting can be addressed?

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Category: General Topics Test

 15. Which platform TechForing uses for meetings? 

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Category: General Topics Test

16.  A one-to-one discussion of slack takes place on-

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Category: General Topics Test

 17. Before giving a direct call-

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Category: General Topics Test

18.  How do you acknowledge a related post?

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Category: General Topics Test

19.  Regular work progresses should be posted on-

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Category: General Topics Test

20. For better response of a post or comment

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Category: General Topics Test

 21.  Which platform Techforing uses to keep track of attendance?

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Category: General Topics Test

 22. Whatsapp can also be used for-

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Category: General Topics Test

23.  Which one is allowed for sharing attendance?

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Category: General Topics Test

24. In cases of working physically at the office what else needed to be shared with the text?

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Category: General Topics Test

25.  What is not allowed in the attendance group?

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Category: General Topics Test

26.  Which text is permissible while leaving the office?

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Category: General Topics Test

27.  What is prohibited on whatsapp?

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Category: General Topics Test

28.  For signing in and out use -

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Category: General Topics Test

 29. Sharing anyone's contact no outside of Techforing is - 

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Category: General Topics Test

30. Signing in and out is only allowed on-

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Category: General Topics Test

31.  Which platform is acceptable to communicate with the CEO?

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Category: General Topics Test

32.  In cases of personal or formal conversation with the CEO consider-

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Category: General Topics Test

33.  Feedbacks are allowed only through-

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Category: General Topics Test

34.  At which point you can communicate with the CEO

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Category: General Topics Test

 35. When communicating with the CEO-

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Category: General Topics Test

36.  For any formal request or application related to your individual performance or leave reach out to-

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Category: General Topics Test

37.  For any official inquiry contact -

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Category: General Topics Test

38.  What sort of topics are not allowed in the office?

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Category: General Topics Test

39.  Raise complaint in cases of-

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Category: General Topics Test

40. For advance leave or any promotional stuff contact-

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Category: General Topics Test

41. How to present the contents of an email?

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Category: General Topics Test

42.  The most efficient method to end an email is through

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Category: General Topics Test

43.  Subject line of email should be-

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Category: General Topics Test

44.  Fonts of email should be -

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Category: General Topics Test

45. Important lines inside an email should be-

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Category: General Topics Test

46.  Proofreading emails before sending is-

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Category: General Topics Test

 47. Which one does not fit in the structure of an email?

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Category: General Topics Test

 48. What kind of emails are used in the workplace-

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Category: General Topics Test

49.  If a recipient doesn’t reply within two working days-

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Category: General Topics Test

50. How do you share large files at TechForing?

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NDA, NCA & Culture Test

TechForing HR, EA, NDA, NCA & Culture Test

NDA, NCA & Culture Test

Welcome to NDA, NCA & Culture Test. Please attend the quiz in a quite place and with a stable internet connection. An use of unauthorized medium or any unfairness will violate the exam policy.

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Category: NDA, NCA & Culture Test

 1. When will you get a performance review during the probation period?

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Category: NDA, NCA & Culture Test

2. Will the company pay your conveyance & TA/DA bills at actual on business travels and visits?

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Category: NDA, NCA & Culture Test

3. What is the ideal duty time at TechForing? 

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Category: NDA, NCA & Culture Test

4. How many days notice management will give you in case the management doesn’t you anymore?

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Category: NDA, NCA & Culture Test

5. Are you eligible to use any information or property of TechForing with any other not related to the organization?

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Category: NDA, NCA & Culture Test

6. When does an employee have no obligation to keep information related to the company confidential?

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Category: NDA, NCA & Culture Test

7. What is the period of confidentiality?

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Category: NDA, NCA & Culture Test

8. The Employee will not engage, directly or indirectly, either as proprietor, stockholder, partner, officer, employee or otherwise, in the same or similar activities as were performed for the Company in any business in Bangladesh, which distributes or sells products or provides services similar to those distributed, sold, or provided by the Company - 

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Category: NDA, NCA & Culture Test

9. What is the governing law in your agreement?

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Category: NDA, NCA & Culture Test

10. What will be cause for an action at law in the appropriate court of the Peoples' Republic of Bangladesh?

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Category: NDA, NCA & Culture Test

11. Disclosing Confidential Information to an attorney, government representative or court official in confidence while assisting or taking part in a case involving a suspected violation of law is not considered a breach of this Agreement. 

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Category: NDA, NCA & Culture Test

12. Company will cover the monthly fixed mobile bill and internet package if that suits your position.

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Category: NDA, NCA & Culture Test

13. Any employee going through a probation period is eligible for 

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Category: NDA, NCA & Culture Test

14. If you fail to give any prior notice of your resignation -

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Category: NDA, NCA & Culture Test

15. If you give no prior notice of your resignation - 

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Category: NDA, NCA & Culture Test

16. All repositories of information containing or in any way relating to Confidential Information is considered property of 

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Category: NDA, NCA & Culture Test

17. Any asset of the company provided to the employee 

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Category: NDA, NCA & Culture Test

18. In a dispute arising out of or in relation to this Agreement, the prevailing party shall have the right to collect from the other party its reasonable 

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Category: NDA, NCA & Culture Test

19. When will the yearly bonuses be given to the employees?

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Category: NDA, NCA & Culture Test

20. Will the company give you any training?

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Category: NDA, NCA & Culture Test

21. How many continents does TechForing cover?

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Category: NDA, NCA & Culture Test

22. How should you consider TechForing while working here?

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Category: NDA, NCA & Culture Test

23. If you have an attitude problem then

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Category: NDA, NCA & Culture Test

24. How many years of entrepreneurial experience does the TechForing CEO have?

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Category: NDA, NCA & Culture Test

25. How many years does TechForing expect you to work with the company?

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Category: NDA, NCA & Culture Test

26. How much effort does TechForing want from you?

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Category: NDA, NCA & Culture Test

27. What is one of the best rules to apply for work?

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Category: NDA, NCA & Culture Test

28. When someone is not sincere in his/her work and not putting 100% effort

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Category: NDA, NCA & Culture Test

29. When someone tries to be manipulative and has a poor work ethic.

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Category: NDA, NCA & Culture Test

30. If someone gossips at the office about anything or anyone, try to analyze someone from their back and make the environment polluted. If someone has a complaint about anyone or anything.

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Category: NDA, NCA & Culture Test

31. When someone take credits of other's work

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Category: NDA, NCA & Culture Test

32. What is the career growth plan for an employee at TechForing? 

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Category: NDA, NCA & Culture Test

33. Which of the skills here is a key to evolve?

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Category: NDA, NCA & Culture Test

34. It’s ok to make mistakes but _________________ about it is what really counts.

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Category: NDA, NCA & Culture Test

35. Techforing always expects its employees to be at their__________________.

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HR Policy Test

TechForing HR, EA, NDA, NCA & Culture Test

HR Policy Test

Welcome to HR Policy Test. Please attend the quiz in a quite place and with a stable internet connection. An use of unauthorized medium or any unfairness will violate the exam policy.

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Category: HR Policy Test

 1. What is the minimum average you need to score to convert from probation to a permanent position?

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Category: HR Policy Test

 2. If you score below 85 but above 75 on average(for the first 90 days) then -

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Category: HR Policy Test

3. What’s the below average that would be considered as the score for being dismissed from the job from probation?

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Category: HR Policy Test

4. For late arrival, an employee will be charged - 

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Category: HR Policy Test

5. Will there be any traveling expenses given by the office?

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Category: HR Policy Test

6. What is the dress code for office work?

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Category: HR Policy Test

7. Can you use office internet for personal use?

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Category: HR Policy Test

8. How should you use official email?

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Category: HR Policy Test

9. Can you work from home?

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Category: HR Policy Test

10. Each permanent employee is entitled to a minimum of

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Category: HR Policy Test

11. An employee is entitled to a minimum of

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Category: HR Policy Test

12. Paid personal leave accrues at the rate of __________________ of service and is cumulative. 

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Category: HR Policy Test

13. How many days an employee can take compassionate leave?

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Category: HR Policy Test

14. How many days can you take as long service leave?

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Category: HR Policy Test

15. How many weeks can you take as parental leave?

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Category: HR Policy Test

16. Who is eligible for the sales commission?

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Category: HR Policy Test

17. What is the sales commission percentage as per company policy?

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Category: HR Policy Test

18. What is the KPI score to be the best employee of the month?

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Category: HR Policy Test

19. What is the bonus amount you would get at the time of any festival's recurring bonus?

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Category: HR Policy Test

20. When will you be eligible to get a bonus?

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Category: HR Policy Test

21. How will you receive any bonus or sales commission?

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Category: HR Policy Test

22. When will you be eligible for a regular pay raise?

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Category: HR Policy Test

23. Can an employee set up or engage in private business or undertake other employment in direct or indirect competition with TechForing?

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Category: HR Policy Test

24. What is the resignation notice period for temporary employees?

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Category: HR Policy Test

25. What is the resignation notice period for permanent employees?

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Category: HR Policy Test

26. If any employee resign without the designated notice period - 

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Category: HR Policy Test

27. Is it mandatory to abide by the “Non_Compete Agreement”?

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Category: HR Policy Test

28. An old employee is bound to

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Category: HR Policy Test

29. Will you get a commission where clients are on boarded via TechForing Management or 3rd party referrals?

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Category: HR Policy Test

30. What is the benefit of being the best employee of the month?

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Sales & Marketing Test

Sales & Marketing Test

Welcome to Sales & Marketing Test. Please attend the quiz in a quite place and with a stable internet connection. An use of unauthorized medium or any unfairness will violate the exam policy.

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Category: General

Q1:Attending an in-person meetup how would you represent/groom yourself physically?

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Category: General

Q2:What are the body language you should apply while in a physical meeting?

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Category: General

Q3:How to make sure to get follow-up contacts?

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Category: General

Q4:When and how will you prepare yourself before a meeting?

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Category: General

Q5:What sorts of wordings should you use in the meeting?

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Category: General

Q6:Always make a two way conversation. If you see that your listener is not giving you attention then engage him with some questions that will make him/her open up.

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Category: General

Q7:How will you craft the slides for a presentation?

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Category: General

Q8:How can you grab your audience's attention?

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Category: General

Q9:How will you make sure to cover any accidents during the presentation?

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Category: General

Q10:Why would you arrange a webinar?

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Category: General

Q11:Who are the audience of private webinar?

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Category: General

Q12:How many days before you will contact a person for a webinar?

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Category: General

Q13:What are the approaches to set up an appointment?

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Category: General

Q14:How to make sure that your invitations are authentic?

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Category: General

Q15:Via which media you’ll conduct the meeting?

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Category: General

Q16:How to follow-up before a meeting/appointment?

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Category: General

Q17:Make a call few hours before the meeting to ensure the meeting time hasn’t been changed from the prospect side.

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Category: Sales

Q1:What’s the minimum required down payment for CCSP course?

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Category: Sales

Q2:What’s the duration of the CCSP course?

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Category: Sales

Q3:Who is SQL?

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Category: Sales

Q4:While onboarding a client we’ll always Negotiate and agree on a point that has mutual benefits

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Category: Sales

Q5:When will we collect the payment for our services?

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Category: Sales

Q6:How many days will it take to activate a service properly?

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Category: Sales

Q7:When will you assign the project to a project manager?

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Category: Sales

Q8:What’s the idle response time in a chat?

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Category: Sales

Q9:When will you engage in a chat with the customer when he/she is visiting our page?

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Category: Sales

Q10:When will you provide the pricing while chatting?

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Category: Sales

Q11:While scheduling an appointment with the client what should be ensured?

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Category: Sales

Q12:Be a listener, then a speaker: First ask them what are the problems they are facing, if they start talking before you ask, always ask them about their issue first.

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Category: Sales

Q13:How can you make them feel like you are an attentive listener?

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Category: Sales

Q14:Before providing a solution____________

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Category: Sales

Q15:If the prospect is going through a problem and needs a solution first show them empathy that you feel sorry that they are going through this problem.

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Category: Sales

Q16:If the prospect is simply inquiring about a particular service, provide______

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Category: Sales

Q17:What are the most important legal documents we need to sign in before proceeding to a service?

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Category: Sales

Q18:What’s the best possible way to collect the service agreements?

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Category: Sales

Q19:Our terms and conditions of services are non-negotiable.

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Category: Sales

Q20:Receiving cash against an invoice is the best way to collect a service fee.

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Category: Outbound Marketing

Q1:Who are the best fits for cold calling?

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Category: Outbound Marketing

Q2:What will be the first goal of cold call?

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Category: Outbound Marketing

Q3:What's the first goal of corporate cold calling?

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Category: Outbound Marketing

Q4:Who are the best fits for a corporate appointment meeting?

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Category: Outbound Marketing

Q5:What's the first thing to do getting on a call?

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Category: Outbound Marketing

Q6:While in a cold call whether it’s a success or not always make sure to ask for their available time to follow up.

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Category: Outbound Marketing

Q7:What’s the main purpose of cold emailing?

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Category: Outbound Marketing

Q8:There is a difference between cold email and email marketing for warm leads.

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Category: Outbound Marketing

Q9:What is the key ingredient of a cold email?

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Category: Outbound Marketing

Q10:What’s the best practice of cold emailing?

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Category: Outbound Marketing

Q11:Always address the prospect by,

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Category: Outbound Marketing

Q12:Always make sure to ask the prospect a yes/no question.

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Category: Outbound Marketing

Q13:What’s the prerequisite approaching a lead via LinkedIn?

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Category: Outbound Marketing

Q14:Don’t ever try to sell in the first interaction and never post or share anything controversial that might take a toll on your LinkedIn image.

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Category: Outbound Marketing

Q15:When should you ask the linkedin connection for a meeting?

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Category: Outbound Marketing

Q16:If a connection doesn’t reply what should you do?

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Category: Outbound Marketing

Q17:What’s the best way to get a reply from a linkedin connection?

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Category: Outbound Marketing

Q18:While communicating via social media if the prospect does not maintain the platform what can be done?

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Category: Outbound Marketing

Q19:While communicating with the media handler/agent we’ll discuss all the pros and cons of our services with him/her and ask for an appointment with the client. 

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Category: Outbound Marketing

Q20:An MQL is ready to buy a service if we approach them with our service and price.

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Category: Outbound Marketing

Q21:What should we keep in mind in the first place while communicating with an MQL?

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Category: Outbound Marketing

Q22:How can you make the communication with the MQL more fruitful?

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Category: Outbound Marketing

Q23:If a prospect directly says that he/she is not interested then________

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Category: Outbound Marketing

Q24:What will you do if the lead doesn’t provide any follow up date?

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Category: Outbound Marketing

Q25:When will you forward a lead to the sales team or AE?

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Administration Test

Administration Test

Welcome to Administration Test. Please attend the quiz in a quite place and with a stable internet connection. An use of unauthorized medium or any unfairness will violate the exam policy.

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Q1: Which one is the responsibility of the HR team?

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Q2: Which one is the responsibility of the Technical team?

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Q3: Which team is the backbone of the business?

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Q4: What is the responsibility of the outbound team?

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Q5: Which one is not a step of how to buy products/ service from a company

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Q6: to buy products/ services from a company which one should be done first?

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Q7: For tracking sign in and sign out times, the company is using which system?

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Q7: Which one is the role of the administration?

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Q9: While sourcing internationally which one is the hardest part?

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Q10: Who is responsible to close a deal.

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Q11: A Search Engine Marketing Expert is responsible for

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Q12: A Search Engine Marketing Expert is responsible for

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Q13: Monthly report will indicate

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Q14: When the office needs to get a service or products it is not important to do enough research and comparison to find the best quality service/ product with the best price

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Q15: Without choosing the proper niche market and proper target audience you cannot choose the right product to source

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Q16: Sourcing products internationally for a business is important

17 / 99

Q17: Verifying the supplier is not crucial

18 / 99

Q18: ( Fixing the niche market will also help you to find the proper sourcing companies for the product.

19 / 99

Q19: After choosing the right and verified country, now it’s time to choose the suppliers.

20 / 99

Q20: Verifying a supplier can be done through trade show participation.

21 / 99

Q21: It is not important to test the products before you purchase.

22 / 99

Q22: While keeping attendance, always create a new sheet for every new month.

23 / 99

Q23: Preparing an everyday plan of work based on the monthly target is not necessary.

24 / 99

Q24: There are four category for TFOS.

25 / 99

Q25: When an MQL displays sales-ready behavior, like requesting for a demo or signing up for a free trial, they become a sales qualified lead.

26 / 99

Q1: The HR should calculate the salary every month by 2nd date and send it for review to the management.

27 / 99

Q2: The relevant expense data on the expense sheet under the relevant category should be entered before collecting the scan copy and physical copy of the invoice.

28 / 99

Q3: Expense estimation is important for an organization to spend the money for the proper instrument and for the proper sector.

29 / 99

Q4: When getting approval for any expense estimation and purchasing the items, must collect the invoices from the store, even the item is a paper clip.

30 / 99

Q5: While price estimation figuring out the price and time coverage estimation should be done before making the priority list.

31 / 99

Q6: If expense is unlimited or unaccounted, it does not have any effect in  an organization.

32 / 99

Q7: The present month’s salary is normally due on the 10th of next month.

33 / 99

Q8: What percentage of the Gross salary will be the basic salary?

34 / 99

Q9: What percentage of the Gross salary will be the medical allowance?

35 / 99

Q10: If someone’s salary is 25000. What will be the per day fine if that individual is absent on that day?

36 / 99

Q11: For expense estimation which one we need to do first?

37 / 99

Q12: If someone’s salary is 25000 and what will be his/her hourly absent deduction rate?

38 / 99

Q13: When shall be the estimation made?

39 / 99

Q14: Which one is a step of collecting invoices and storing them?

40 / 99

Q15: What percentage of the Gross salary will be the medical allowance?

41 / 99

Q1:While handing a client what is the 1st thing you should do?

42 / 99

Q2:Once an existing client gives a knock on chat, how can we know that this is an existing client?

43 / 99

Q3:If a client is online and If the client wants to contact by phone, what should you do?

44 / 99

Q4:If the client asks for the specific agent that he/she talked while purchasing,

45 / 99

Q5:Which one should be done first

46 / 99

Q6:If the clients wants immediate solution and don’t want to wait for the agent, and then transfer the info to the respective department ASAP.

47 / 99

Q7:If the client specifies that, he/she took our services and facing some issues, first collect the details about the problem. Then collect the info about the agent that he/she talked and the engineer / manager who was responsible for the service.

48 / 99

Q8:After collecting the info, transfer it the respective department and tell the client to wait or you can take the contact info so that you can contact after a moment with the solution in your hand.

49 / 99

Q9:Never tell the client how it will work while giving the solution.

50 / 99

Q10:If the client is on online and waiting for your response, tell him the solution.

51 / 99

Q1:What is the very first level of action to take when any employee is not behaving according to our culture and value.

52 / 99

Q2:Which one is a red flag while checking the reference of a candidate?

53 / 99

Q3:What should be done while checking the reference?

54 / 99

Q4:What should be done while checking the reference?

55 / 99

Q5:Which one is not the process of collecting documents?

56 / 99

Q6:For virtually storing the documents which platform should be used?

57 / 99

Q7:How many references should one put in the CV while applying?

58 / 99

Q8:Which one is not a process to onboard a new recruit?

59 / 99

Q9:Before we provide an appointment letter, how many days should be considered as a trial period?

60 / 99

Q10:Which one is not a part of the star method?

61 / 99

Q11:Which one gives job candidates an opportunity to better understand the expectations and responsibilities of the position?

62 / 99

Q12:Which one is not a part of firing someone?

63 / 99

Q13:What you should not do while firing an employee?

64 / 99

Q14:Which training  is essential for HR?

65 / 99

Q15:Which training is required for Sales & Outbound Marketing?

66 / 99

Q16:Fresh sale training is required for which sector?

67 / 99

Q17:Which training is required in Customer Service?

68 / 99

Q18:Techforing pays its salary through which bank?

69 / 99

Q19:Which one is not a job searching platform?

70 / 99

Q20:Which one is a part of communicating with job seeking candidates?

71 / 99

Q21:For detailed information exchange which one is always preferable?

72 / 99

Q22:What is the total KPI score in a week for an employee?

73 / 99

Q23:What is the highest score for behavior in the KPI measurement calculator?

74 / 99

Q24:What is the highest score for work ethics in the KPI measurement calculator?

75 / 99

Q25:A good content writer should have the following expertise:

76 / 99

Q26:A job description should include important company details — company mission, culture and any benefits it provides to employees.

77 / 99

Q27:The HR should score employee’s by observing the employee directly and should not collect feedback from employee’s teammates.

78 / 99

Q28:If someone repeats the same behavior after a verbal warning a written notice on company pad should be provided.

79 / 99

Q29:If verbal warning, written notice and even fine doesn’t discipline an employee for a particular behavior pattern suspension should be the course of action.

80 / 99

Q30:It is not important to collect all the employees’ documents in one place virtually.

81 / 99

Q31:Be sure to ask referees about the candidate’s soft skills and social and emotional-intelligence-based capabilities

82 / 99

Q32:check them properly. Verify the documents if they are authentic or not.

83 / 99

Q33:While collecting the document Make a set for each candidate, sort them and keep them in the folder. Keep the folder in a safe place

84 / 99

Q34:The STAR method is not a common technique used when interviewing promising candidates.

85 / 99

Q35:Closely notice if the candidate is coming to office in time, going along with other employees

86 / 99

Q36:New recruits should be  provided access to any official documents or computer.

87 / 99

Q37:If the interviewee doesn’t use the STAR method when answering your questions, you can use the STAR method to create follow-up questions or to request more information to better understand a candidate’s previous experience.

88 / 99

Q38:Take a quiz test to know if the employee really understood the HR Policy.

89 / 99

Q39:Always be ready to ask a follow-up question and use your list of pre-written interview questions as a guide, rather than a strict plan.

90 / 99

Q40:Before jumping into role-specific interview questions, it is not useful to better understand the interviewee’s career goals.

91 / 99

Q41:firing makes good business sense and hopefully is in the best interest of the person and your team going forward

92 / 99

Q42:Demonstrating respect and compassion are also important for morale

93 / 99

Q43:A technical expert does not need to review the submitted task before confirming the candidate about the third step of the interview.

94 / 99

Q44:A frontend developer is a programmer who is able to design a webpage with frontend technology.

95 / 99

Q45:Its ok if all employees’ documents are not collected properly and stored.

96 / 99

Q46:TechForing as a company shall communicate effectively and professionally with all job seeking candidates.

97 / 99

Q47:KPI needs to be assessed in 3 months.